Privacy policy
Privacy Policy
Pawminos™ operates this store and website, including all related data, content, features, tools, products, and services, in order to provide you, as a customer, with a carefully designed shopping experience (the “Services”).
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, use, and disclosure of your personal information.
We recommend that you read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read it and understand how your personal information is collected, used, and shared as described herein.
Personal Information We Collect or Process
When we refer to personal information, we mean any information that identifies you or that can reasonably be linked to you or another individual. It does not include anonymized or de-identified information.
Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:
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Contact information: name, address, billing address, shipping address, telephone number, and email address.
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Financial information: credit or debit card details, banking information, payment details, payment confirmations, and other transaction-related information.
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Account information: username, password, security questions, preferences, and settings.
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Transaction information: products you view, add to your cart, save, purchase, return, exchange, or cancel, as well as your order history.
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Communications with you: information you provide when contacting customer support, submitting inquiries, or making complaints.
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Device information: information about your device, browser, or network, IP address, and other unique identifiers.
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Usage information: details about how and when you use, access, or browse the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you when you create an account, use the Services, communicate with us, or otherwise provide us with your information.
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Automatically through the Services, including through cookies and similar technologies.
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From our service providers when they process information on our behalf.
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From business partners or other third parties.
How We Use Your Personal Information
1. Providing, Personalizing, and Improving the Services
We use your information to manage orders, process payments, arrange shipping, manage returns and exchanges, create and administer your account, remember your preferences, enable reviews, and provide you with a personalized shopping experience.
2. Marketing and Advertising
We may use your information to send you marketing communications and display advertisements related to products or services, including personalized advertising based on your previous activity.
3. Security and Fraud Prevention
We use your information to protect your account, ensure secure payments, and detect or prevent fraudulent, unlawful, or unauthorized activity.
4. Communicating With You
We use your information to provide customer support, respond to requests and inquiries, and maintain our business relationship with you.
5. Legal Compliance
We may use your information to comply with legal obligations, respond to lawful requests from authorities, and enforce our terms, policies, and rights.
How We Share Your Personal Information
We may share your personal information in the following circumstances:
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With service providers that work on our behalf, including payment processors, shipping providers, customer support services, hosting providers, and other service providers.
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With business and marketing partners, in accordance with their own privacy policies.
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When you request or expressly consent to such disclosure.
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With affiliated companies or companies within our corporate group.
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In connection with corporate transactions or where necessary to comply with legal obligations or protect our rights.
Third-Party Websites and Links
The Services may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with any personal information.
Children's Data
The Services are not intended for minors.
We do not knowingly collect personal information from children or minors as defined by applicable law.
If you believe that a minor has provided us with personal information, please contact us so that you may request its deletion.
Security and Retention of Information
Although we implement reasonable security measures designed to protect your information, no security system is completely secure.
We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
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Access your personal information.
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Request the deletion of your personal information.
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Correct inaccurate or incomplete information.
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Request the portability of your personal data.
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Manage your communication and marketing preferences.
If you live in the European Union or European Economic Area, you may also have the right to object to or restrict certain processing activities and to withdraw your consent where consent is the legal basis for processing.
To exercise any of these rights, please contact us using the details provided below.
We may need to verify your identity before processing your request.
Complaints
If you have a complaint regarding how we handle your personal information, please contact us.
You may also have the right to submit a complaint to the relevant data protection authority in your country or region.
International Transfers
We may transfer your personal information outside your country of residence.
Where personal information is transferred outside the European Economic Area or the United Kingdom, we will use legally recognized safeguards where required, such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will publish the updated version on this website and, where required by applicable law, notify you of material changes.
Contact
If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, you can contact us at: