Shipping Policy

Processing Times

All orders require 1-3 business day for processing and will be delivered to your address within 5–8 business days.

During periods of high demand or promotions, processing times may be slightly longer, although we always do our best to ship your order as quickly as possible.

Shipping Times

Once your order has been processed and handed over to the carrier, delivery usually takes between 24–48 business hours to reach your address.

Please note:

• Delivery times are estimates and may vary depending on your location and the carrier.

• Weekends and public holidays are not considered business days.

Shipping Countries and Rates

We currently ship to the countries and regions available during the checkout process.

Shipping costs and available delivery options will be calculated and displayed before you complete your order.

Order Confirmation and Tracking

After placing your order, you will receive an order confirmation email.

Once your order has been shipped, you will receive a shipping confirmation email, which may include a tracking link if tracking is available for the selected shipping method.

Incorrect or Incomplete Address

Please make sure that your shipping address is correct and complete when placing your order.

We are not responsible for orders that cannot be delivered due to:

• Incorrect or incomplete addresses.

• Address changes requested after the order has already been shipped.

If you notice an error in your shipping address, please contact us as soon as possible at contactpawminos@gmail.com.

If the order has not yet been processed, we will do our best to update the shipping information.

Delays and Circumstances Beyond Our Control

We are not responsible for delays caused by:

• Shipping carriers.

• Customs procedures.

• Strikes, adverse weather conditions, public holidays, or other circumstances beyond our control.

Once the package has been handed over to the carrier, delivery is subject to the carrier’s transportation process and conditions.

Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost during transit, please contact us at contactpawminos@gmail.com, including your order number and any relevant information.

If the package or product has arrived damaged, please include photographs where possible.

We will review your case and work with you to find an appropriate solution.

Questions About Shipping?

If you have any questions regarding your order or our Shipping Policy, you can contact us at:

contactpawminos@gmail.com